Shipping Rates & Policies

Website: https://computerdurbar.com
Company Name: Computer Durbar Pvt. Ltd.

1. Shipping Coverage

Inside Kathmandu Valley: 1-3 business days
Outside Kathmandu Valley: 3-7 business days (depending on location)
Delivery time may be affected by factors such as weather conditions, holidays, or logistics delays.

Location	Shipping Charge	Free Shipping Eligibility
Inside Kathmandu Valley	Rs. 150	Orders above Rs. 10,000
Major Cities (Pokhara, Chitwan, Butwal, etc.)	Rs. 250	Orders above Rs. 20,000
Remote Areas	Rs. 350+ (Based on courier service)	Not Available

We use trusted courier partners for deliveries across Nepal.
Customers within Kathmandu may opt for same-day delivery on selected items (extra charges may apply).

Once an order is shipped, customers will receive an SMS or email with tracking details.
Tracking information will be available through our courier partners’ websites.

If a delivery attempt fails due to an incorrect address or customer unavailability, a reattempt will be made.
Additional delivery charges may apply for reattempted deliveries.

If a package arrives damaged, customers should refuse delivery and report it to us immediately.
If any items are missing, customers must report the issue within 24 hours of receiving the package.

Customers can choose in-store pickup from our location:
- Address: Near Starmall, Putalisadak, Kathmandu, Nepal
- Contact Number: +977 981-8085380
Orders must be picked up within 3 business days after confirmation.

Orders can be modified or canceled before shipment. Once shipped, cancellation is not possible.
Refunds for canceled orders will be processed within 5-7 business days.

For shipping-related inquiries, please contact us:

Computer Durbar Pvt. Ltd.
Near Starmall, Putalisadak, Kathmandu, Nepal
📧 Email: [email protected]
📞 Phone: +977 981-8085380